TicketPal upgrades

TicketPal Caribbean is more than just a ticketing company.

Founded in 2012, the company has not only been enabling event goers access to purchase tickets anywhere, anytime they want, but has been a state-of-the-art event management partner.

“Now, we have taken this a step forward, not only would we be serving the entertainment industry, we will be moving into the tourism sector,” revealed CEO, Orlando Newton.

“As we travel throughout the region, we have come to realise that there is a need in that sector… We have been able to work from Cayman Islands right down to Guyana – making us the leader in box office management in the Caribbean region. But, we now have expanded that also to Canada where we have an opportunity to work with the largest Caribbean Food Festival, and events in New York, Miami and Texas – which serves the Caribbean diaspora.”

Newton was at the time addressing yesterday’s launch of TicketPal 3.0, the company’s mobile and tablet-friendly website.

“What we have done with TicketPal 3.0 is create a mobile website, making it desktop friendly,” explained Cezar Brumeanu, Director of International Business Development at TicketPal.

“Over the next few months, we will be releasing different features such as assigned seating for venues; super-tour module; data mining giving promoters automatic access to the data of all their purchasers; iPhone scanning App; waistbands with barcodes; and SMS Text Delivery of tickets,” he noted. He also highlighted that the website will have a section for Kadooment and Carnival bands, allowing persons to select their costumes and use a payment plan if they desire.

TicketPal service user, Michelle Smith-Mayers, added that the move to open services to the tourism industry is significant.

“What TicketPal has enabled a lot of tourism practitioners to do is have more control over their sales and inventory and more direct interaction with the people that consume their product,” the consultant pointed out.

“In addition, the assigned seating at venues is key, especially for events that allow people from overseas to buy their tickets. This not only helps the host of the event as they know which areas are sold out and can control the flow of tickets, but it also helps the purchaser who is not familiar with the venue to see where the stage is located, to see where they want to sit.

“Also, the tourism-pal platform has really aided Kadooment bands, Carnival bands and promoters because not only can they increase their sales, but before persons from overseas had to wait to get to the destination to book a costume or had to send money to a friend.”