show of confidence

Sagicor General’s new customer-friendly office at City Centre demonstrates the company’s commitment to serving its loyal customers in Bridgetown, and signals the capital City’s continuing importance as a business centre.

This is the word coming from Sagicor General’s President and CEO, David Alleyne, who was speaking recently at the Open Day for customers at the newly opened location at City Centre Mall.

The new Sagicor office opened its doors last month.

Alleyne said the company envisages a bright future for its business in Bridgetown, and is focused on enhancing its customer service in the City.

“Sagicor General has had a long-standing presence in Bridgetown for several decades, with a significant customer base here in the City. Many of our most loyal customers are served by this office, which provides them with a convenient, easily accessible Bridgetown location. Bridgetown is still the capital City of Barbados, and even with the development of other business areas, Bridgetown remains Barbados’ major commercial centre and will continue to be a vital aspect of our business model and strategy for the future,” he said.

Adding to the convenience of the new location, Alleyne noted that parking in the high-rise City Centre car park would be free of charge to all customers of Sagicor General who are transacting business in the new City Centre
location.

The new Sagicor General office boasts upgraded and enhanced customer service areas, tastefully presented and highlighted in the Company’s corporate green and blue colours.

Vice President of Customer Experience, Tracey Knight-Lloyd said the corporate yet soothing look and feel made for a more enjoyable experience for customers as they conducted business.

“The design and presentation of this new office is a clear demonstration of our customer centric vision which is focused on delivering industry-leading general insurance products and services in an environment that is comfortable and customer-friendly, and which enhances the entire customer experience,” Knight-Lloyd said.

The Customer Experience VP said while the focus is always on serving loyal customers, the new Bridgetown office is open to welcoming new clients for auto, home, commercial and other classes of general insurance. She reminded auto insurance customers in Bridgetown that they could also enjoy the convenience of using Sagicor General’s innovative service for paying their driver’s licence and road tax fees.

“Customers have responded very positively to our innovative road tax and driver’s license fee payment service which is absolutely free to motor insurance customers and very convenient, particularly for persons working here in Bridgetown,” Knight-Lloyd highlighted. (NB)

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