BUSINESS MONDAY – SAGICOR AIMING TO ADAPT QUICKLY

Executive Vice President and General Manager of Sagicor Life Inc, Paul Inniss, has said that one of his main goals for the company is to adapt quickly to the current economic turbulence and to have the ability to be agile and nimble in the short term.

Speaking to Business Monday, Inniss  made the point that there could be no luxury in sitting back and waiting out the crisis, and there still needs to be success in the midst of the COVID-19 storm.

The Sagicor GM highlighted that one of his highest priorities is to take care of the Sagicor team.

“Therefore, my short-term goals are firstly to look after our teams that work tirelessly to ensure that we continue to deliver on our promises. Find ways to simplify our business processes and operations to make it easier for our teams and customers to conduct business,” he outlined.

Expanding further, Inniss explained that the strategy is also to continue their work to develop and implement digital tools as enablers. He stated that it is important to be a company that is able to anticipate and be responsive to client needs as it relates to new products, solutions and services, all the while looking for new opportunities to grow the business profitability in the current volatile environment.

For the medium and long term, Inniss highlighted the significance of Sagicor being able to integrate technology, talent along with transformational and innovative business models into legacy environments, in order to continue their success.

“There is a lesson to be learnt from the experience [COVID-19] that would better position Sagicor to drive change within the financial services sector, as we seek to become a full service financial entity,” he said.

Referencing the movement of the company ‘from bricks to clicks’, the GM announced the plan of Sagicor is to answer the calls of the millennials and Gen Z clientele to conduct business and the preference to receive information via digital means.

(AS)