BL&P apologizes to customers for outages

THE Barbados Light & Power (BL&P) is apologising to customers for the power outages they experienced on Monday and over the weekend.

Manager Communi-cations & Government Relations, Jackie Marshall-Clarke is also thanking customers for their patience.

Speaking to the media during a brief interview yesterday, Marshall-Clarke explained that outages happen almost every day due to various reasons.

However, she said that customers are usually patient and understanding.

“We do what we can to restore as safely and as quickly as possible,” she said.

“Over the weekend, and yesterday [Monday], we did have some outages due to equipment failure. But more importantly, is the incident that took place at the Crane, in St Philip yesterday morning.

“We had the first report about two minutes before 8 o’clock, and our crew members, understanding the nature of the situation, responded immediately, and so by 8:18 a.m., they were actually on the scene and working to fix the burning pole,” Marshall-Clarke explained.

The Manager of Communications said before restoring electricity to the Crane, and its environs, workmen had to carry out a pole replacement, a task which, in addition to the rainy weather, contributed to the process taking longer than
usual.

“But they worked, and by 11 o’clock last night all the customers would have been restored with electricity. Thank you to the customers who were patient with us. Thank you to the crew who worked safely to ensure that the customers got back their electricity,” she said. (AH)